New Destiny’s vision has always been to ensure that our families are free to thrive, prosper and build resiliency to overcome any obstacles that may come their way. Before, during and after this pandemic our center has worked tirelessly towards achieving this goal. COVID-19 has marked numerous families in our city, leaving them to fend for themselves during these chaotic times. Recently, Ms. Eleonor P. visited our office and expressed her emotional and financial distress during these times of uncertainty. She informed one of our Community Health Workers (CHWs) that she and her household were facing homelessness threats in addition to a shut-off notice from her electric and gas company. These situations were negatively impacting her financial status as well as the emotional well-being of her family. The CHW that greeted her, upon arrival at the center, quickly approached our participant with a client-centered approach – big eyes, big ears, and small mouth. She listened to Ms. Eleonor and partnered with her to get the financial assistance she needed. Thankfully, together, they were able to successfully obtain full funding for her gas and electric bill. Additionally, our CHW assisted her with filling out the extensive application for COVID-19 Emergency Rental Assistance. When Ms. Eleonor P. received notice from both agencies regarding the amount of funding she would receive, she was elated and very grateful for New Destiny’s support. She shared that the financial aid that she received not only changed the overall emotional state in her house, but it has also empowered her to think towards her future possibly pursuing college courses in the social services field. Lending encouragement, help and support to families like Ms. Eleonor’s is what fuels New Destiny FSC. Fostering new beginnings for those who are most vulnerable is the core service of all the work performed in our FSC. When we incorporate hope and resiliency in our support with families, we become stronger together – as individuals, as a community, as a city.