One of our goals as a Family Success Center is to bridge the gap to ensure families’ needs are being met in our community. This month, one of our Program Leaders, Mrs. Elizabeth, demonstrated that positive parent-engagement and active listening skills can impact the lives of an entire family. One of her parents, Ms. O, came to one of New Destiny FSC’S programs at The Lautenberg Full-Service Community School. She confided about her situation to our Program Leader. At the time, Ms. O was experiencing hopelessness because she was unemployed and quite desperate to financially provide for her family. She expressed her concerns to Mrs. Elizabeth during their engagement. After listening to Ms. O’s concerns, Elizabeth remembered emails she had seen with job postings in one of our Family Partner’s mass emails. Several days had passed since the email was sent out, but this did not discourage Mrs. Elizabeth from sharing it with her parents. She sent the information to Ms. O immediately, and within 3 days of applying, Ms. O was given an interview and shortly thereafter got the job! Mrs. Elizabeth knew based on Ms. O’s credentials that she was very capable of fulfilling the job’s requirements. Ms. O could not contain her excitement and continues to share with Mrs. Elizabeth just how excited she is about starting her new job and working on her first assignments. Mrs. Elizabeth empowered Ms. O with concrete support and her family reaped the benefits. New Destiny takes special care in meeting individual community members where they are. Being part of this success story makes it special and is an expression of who we are as a community-based agency.